Returns & Exchanges

At Better Buzz Coffee, we want you to love every sip and every piece of gear; if you are not completely satisfied with your purchase, we are here to help with a seamless return or exchange process.

Return Process

• 1.
  Review Eligibility

  Ensure your item is unused and in its original packaging; please note that due to food safety regulations, roasted coffee beans cannot be returned once opened.

• 2.
  Contact Support

  Email our customer care team within 30 days of your purchase with your order number and a brief description of the issue to receive a Return Authorization.

• 3.
  Package Your Item

  Securely pack your items and include a copy of your original receipt or order confirmation email to ensure your return is processed quickly.

• 4.
  Ship and Refund

  Send your package back to our roasting facility; once received and inspected, we will issue a full refund to your original payment method within 5-7 business days.